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Discover problem-solving resources for LTC professionals

We at GuideStar Eldercare are dedicated to empowering the professionals in the facilities we serve. We understand the dynamic and highly complex challenges faced throughout the long-term care industry. Below is a collection of resources intended to support you.

For more information, please contact us any time. The entire GuideStar Eldercare team is here to help.


Communications Strategies in PALTC: Bridging Gaps and Resolving Conflict

Are communications problems and conflict weighing you down? This presentation delivered to The Society for Post-Acute and Long-Term Care Medicine™ (AMDA) equips you to break through them with an understanding of communication styles and the T.R.I.P. method of resolving conflict. Walk through real-world examples from long-term care. You’ll improve communications across the team and with families, too.

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Neurologic Versus Psychiatric Diagnoses in Dementia

Reaching an accurate diagnosis is crucial to effective treatment, yet navigating the interplay of neurologic and psychiatric diagnoses among patients with dementia can be complex, and errors are common. In this presentation delivered to The Society for Post-Acute and Long-Term Care Medicine™ (AMDA), learn more about how to develop valid diagnoses for neuropsychiatric illnesses. Steven Posar, MD, Daniel Heiser, Psy.D., and Anita Reid, MSP, APN, FNP-BC, GNP-BC walk through differential diagnoses and criteria, along with coding and a wealth of clinical advice.

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As Featured on “The Advancements TV Series”

COVID-19 Response

GuideStar Eldercare has developed and implemented initiatives in response to the challenges presented by the COVID-19 pandemic. We have adapted both our on-site and remote clinical services to cover the range of new requirements necessary to fulfill our mission under these tragic circumstances. Special clinical protocols have been fully implemented to support our patients and their families. Additional support protocols are uniformly available to our client facilities.

Our commitment to our mission and our unique clinical structure — inclusive of Neurology, Medicine, Geriatrics, Psychiatry and Psychology — allows us to strongly support our whole community of care. We strive to measure up to this once-in-a-lifetime trial. We will be with you throughout this national crisis.

Family Support

During this unprecedented health crisis, residents are experiencing lock-downs in facilities, social isolation, and restricted access to their loved ones. This is not only distressing to residents, but also to their families. GuideStar Eldercare welcomes the opportunity to help support families of our shared residents during these difficult times. Our behavioral health professionals can help families cope with the difficult challenges they face by taking time for discussion and to provide much needed support.

Facility Support

The caregivers who work at long-term care facilities are the front-line workers helping to combat the COVID-19 pandemic. They are often over-worked and understaffed. They are helping residents cope in their loved one’s absence due to lock-downs and social distancing. They are the true heroes during this crisis. But who is there to help the heroes when they are having a hard time coping with these unprecedented times?

GuideStar Eldercare can help front-line long-term care staff by offering group support to our contracted facilities. Our behavioral health professionals are here to help facility caregivers talk through their emotions, come up with positive outlets for frustration management, and be a much-needed support system.